Our Services

Why Dotcloud?

Our premium cloud solutions encompass any services or applications that are made available to your users on demand via the Internet from our state-ofthe-art hosted servers, as opposed to your company’s own on-premises server environment. Gone are the days of massive on-site server environments and huge investment to keep your systems current and protect your data on-site. Why act as your own data centre?

Our cloud services are designed to provide easy, scalable access to your applications, resources and services from a completely secure, monitored server vault. Whether you want to move all your services to the cloud or just certain key applications, we have the perfect solution for you. With a large pool of resources available on our platform, we make sure that your experience while utilising our services always exceeds expectations.

With our cloud solutions, you can rest assured that you are being looked after by support staff that are highly skilled. We have far-reaching specialities across various platforms, including:

Workspace-as-a-Service

We can migrate any software applications, data and databases, antivirus protection and internet requirements you may have to get your workspace into the mobile sphere. Our cloud solutions are fully managed so you never have to worry or wonder about a thing; our specialised staff members are always available to answer and assist with any questions or queries you might have. Our WaaS solution allows you to access your business from any device, at any time.

Cloud Migrations

We can facilitate the migration of a full environment or only specific services and applications, from an on-premises location to a cloud-based location.

Hosted Exchange

Microsoft Hosted Exchange mail server with special features, for instance

  • Customised email signatures
  • Spam filters and state-of-the-art email security
  • Email archiving solutions to enable you to focus on current communications, whilst keeping historic communications as reference

Domain Services

Let us take care of your domain and everything linked to that domain, including your website and email. Our services include registration of new domains and domain maintenance, with DNS management and security included. Request it and forget about it – leave the rest to us! We cater for any type of domain, including country-specific domains.

Website Hosting

We cater for any type of website, from a simple Wordpress site to custom HTML/PHP sites. We’ve seen it all.

Server Hosting

We host any type of Windows or Linux-based server. With our Microsoft partnership, worrying about your licensing is a thing of the past. Pay for what you use on a monthly basis.

Storage

Need some archiving space? Pay for your storage on a monthly basis. Our solutions are completely scalable; if you need more we add more, and should your needs decrease, we reduce your usage and your bill. Only pay for what you need.

Virtual Platforms

We specialise in but are not limited to various virtual platforms. Our cloud hosting platforms include VMware, Hyper-V, Azure and AWS. You choose what you are comfortable with and we make it happen.

Firewalls & Network Security

We take security seriously. Rest assured that your data is protected behind our specialised firewalls, with custom-configured switches that are set up for your specific needs. We utilise brands from Cisco, Meraki, and Watchguard to pfSense.

Disaster Recovery & Backups

Your data is only as safe as your last backup, which is why we never compromise on this part of our service offering. We support and facilitate any backup requirement: whether for a virtual or physical server environment, desktop and/or mobile and on-prem or offsite. We understand what downtime does to your company, so we invest in the best-of-breed software to make sure your data is cloned and backed up at all times. Your business continuity is a primary focus for us.

On-site & Remote Support

Over time we have accumulated a highly-competent support team to assist you with any IT-related queries in a familiar way. With an average support turnaround time of only a few minutes, we manage to retain and keep our clients consistently satisfied with our service.

Consulting Services

We can advise on your existing IT infrastructure to help you improve the scalability, reliability and functionality of your technological business set-up.

On-prem Set-ups & Management

Need an IT infrastructure revamp or just an experienced evalution of your infrastructure? We set up and manage your onsite IT infrastructure for you should it be required. We can also set up or migrate your current infrastructure from one onsite premises to another e.g: from a current office space to new building.

Virtual Integrations

Hybrid on-prem and hosted solutions, including integration with Azure, AWS and Google Cloud.

Monitoring Services

We provide a range of server, desktop and mobile monitoring services to allow you to control what is actively happening in your company. This provides you with the confidence of knowing you have insight on your staff activities and IT environment. This is also a useful tool to provide statistics on how employees are performing.

Mobile Device Support

We can set up and configure a mobile device to enable you to work remotely, and we assist with email and app-related issues.

Anti-Virus and Anti-Malware Support & Management

We have a central cloud-based anti-virus/anti-malware system that can secure and manage your desktop and server environment. We also include patch management to keep your operating system up to date.

Printing Support and Solutions

We can provide and support quick, secure and hassle-free printing solutions, including set-ups on- and off-prem from any environment or supported applications.

Legal Software

We specialise in, support, host and manage a large range of legal software products. We have also developed our own legal software that has a current userbase of over 1000 clients.

Hardware & Software Acquisition

We supply most hardware and software brands and can provide a rental or full ownership option on any of the products. Included in this service is the management of a product’s lifecycle by taking care of your hardware warranty renewals.

CONTACT DETAILS

+27 12 345 4568
info@dotcloud.co.zasupport@dotcloud.co.za
118 Sovereign Dr, Centurion, 0157, Gauteng, South Africa