Who is Dotcloud?
Over the past 20 years, we have acquired a wealth of knowledge through dealings with numerous clients from a variety of industries. As a result of this gained expertise, our offering has morphed into a skin-in-the-game approach whereby we retain customers through proven service excellence.
With our attentive team, stable platforms and tenacious culture, we have forged customer loyalty and continue to service our clients with confidence. Our cloud platform is hosted in the best data centres in the world, and we’re one of the only companies that provide fully customised cloud solutions. We know that every client is different; we listen so that we can understand your needs. We assess new clients individually before migration to the Cloud, and our accumulated knowledge facilitates a smooth transition. A solid cloud platform ensures continuous stability once the move is complete.
Your data is securely protected both physically and virtually, as each business is allocated a fully managed and supported server in the data centre from which our cloud platform is hosted. Your server resides behind the best-of-breed firewalls, which makes unauthorised access to your services virtually impossible.
As every business knows, downtime is not an option. With multiple failover capabilities, you can be assured we don’t take this service lightly. Our to-date over 1000-day uptime record is real proof that we don’t just talk the talk. Dated methods of data restoration can take days – if not weeks. We don’t just backup your data, we take a complete photo or replica of your server on a daily basis. This enables the startup of one of your replicas within minutes, saving you both time and money.
We provide very flexible, easy costing solutions that are completely dynamic. No more hidden software or hardware costs, and no more costly server replacements. Everything is included in your monthly billing, leaving you to focus on what is important – your business! We are so confident in our solutions and the services we provide, that we gladly offer it on a month-to-month basis. There’s no locking you into a long-term contract, which makes Dotcloud a low-risk solution for you. Our easy-entry/easy-exit approach instills confidence in both our current and prospective clients.
We have a partnership with VMware, and we have VMware certified employees.
Our partnership with Microsoft includes certification as both Technology Specialists and Solutions Associates.
We are partners with Teraco, the best data centre in Africa.
We have partnered with First Distribution.
Lexpro Systems, providers of some of the best legal software in the country, are also partnered with us.
What our clients say
While many may claim to offer the best cloud solutions, we have a massive client base on our month-to-month agreements that confirms our commitment and quality.
“ During the past nine years, we have built a strong and trusting business relationship with Dotcloud based on their proven solutions, implantation skills and reliability when it comes to Cloud and Internet services, Data Centre storage and Virtualization solutions. It is always a pleasure dealing with honourable professionals who will go the extra mile to resolve any issue we may encounter and who have the ability to aid our future organisational growth.
Boogertman + Partners
“ Dotcloud’s support is outstanding. They are always a click of a button away at the Support Desk or, if needed, on the phone. The allocated support technicians are well trained and knowledgeable, not only in the Dotcloud environment but in our other systems as required by our clients as well. The Dotcloud system in general is trustworthy and user-friendly. The retrieving of backed up information is secure and in place. No cold sweats if you have lost info – Dotcloud will recover it. Louis and Stephan, Dotcloud’s directors, are APPROACHABLE at any time. Dotcloud truly looked after our own interests first during national lockdown, assisting with our requests to save on IT costs by adjusting our services temporarily during this time.
Bezuidenhout Van Zyl & Associates Inc.
“ We are extremely happy with the service received from Dotcloud. They have ensured that we have access to all our necessary software and information during the lockdown period. Their service consultants are extremely helpful and efficient, and are always available at any hour of the day to assist.
Director, NGL Attorneys
“ Dotcloud has helped Microsep with a seamless migration of services to the Datacenter. Dotcloud has excellent knowledge of server virtulization and ensuring data backup and recovery. Zero data loss after years of service. Great all round IT provider which can customise a contract to suit any and all of your requirements. Very happy with the services provided.
Office and Financial Manager, Fuchs Roux Attorneys