08 April 2024
Dear Valued Clients,
As your trusted IT service partner, we want to keep you informed about important changes. Beginning on May 1, 2024, there will be an annual 8% increase in our IT services and hosted cloud solutions.
Why the Increase? We operate from the state-of-the-art Teraco data center, which ensures top-tier performance and security for your cloud solutions. However, rising operational costs, including electricity and on-premise IT support travel expenses, have necessitated this adjustment.
Microsoft Pricing Challenges: Our monthly billing cycle for Microsoft products is directly tied to the US Dollar exchange rate. To mitigate fluctuations, we will adjust pricing based on a 3-month average. Rest assured, any adjustments will be minimal and only when necessary.
Our Commitment: While we understand the impact of this increase on your business, we’ve worked diligently to keep it as low as possible without compromising service quality. Our hosted cloud solutions and on-premise IT support continue to offer exceptional value.
Navigating the Transition: Our expert team is here to assist you during this transition. If you have any questions or need support, please don’t hesitate to reach out.
Thank You: We appreciate your understanding and continued support. We remain dedicated to providing you with the best IT services and hosted cloud solutions.
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